Web Order Queries
If you have any general enquiries about your web orders please check our Frequently Asked Questions page, if you cannot find an answer there then feel free to contact us on the following details:
Telephone:
01242 243 737 (Option 2)
Email:
info@naturalgrocery.co.uk
Web Orders:
The Web team are available Monday to Friday 9am to 5pm.
Our Cheltenham Store
Natural Grocery Store LTD
150-156 Bath Rd
Cheltenham
Gloucestershire
GL53 7NG
Telephone:
01242 243 737
Email:
info@naturalgrocery.co.uk
Please view our store:
The Natural Grocery Store Interior – Google Maps
Map:
Google Maps
Multimap
Store Opening Hours
8am to 8pm ~ Monday to Saturday
10am to 6pm ~ Sunday
(Except Bank Holidays but please call us on 01242 243 737 for details)
Store Opening Times for Christmas & New Year
Christmas Eve 8am ~ 4pm
Christmas Day Closed
Boxing Day Closed
Saturday 27th Closed
Sunday 28th 10am ~ 4pm
Monday 29th 10am ~ 6pm
Tuesday 30th 10am ~ 6pm
New Year’s Eve 8am ~ 4pm
New Year’s Day Closed
Friday 2nd January 2026 10am ~ 6pm
Last orders for our online customers will be despatched on Monday 22nd December.
All orders received after this time will be delivered in January.
Deliveries re-commence from Tuesday 6th January.
Merry Christmas & Happy New Year !
Thank you for all your support this year.